How oOMF! handles personal information.

This policy applies to personal information collected by oOMF! (ABN 22 774 578 197) through this website, contact forms, booking links, email conversations, and project enquiries.

Based in Ballarat and working across Victoria, with a practical focus on Ballarat, regional Victoria, and established service businesses that need clearer websites.

The site only asks for information that helps make the first reply useful, protect the website, and understand how enquiries arrive.

• Contact details such as name, email address, phone number, business name, and website URL where supplied.
• Project details such as service interest, timing, goals, message content, and any context submitted through a form.
• Attribution details such as UTM parameters, gclid, gbraid, wbraid, landing page URL, and referrer URL when those values are present.
• Technical and usage information from hosting, analytics, security, spam prevention, browser, device, and performance tools.
• Correspondence, notes, proposal details, invoice details, and account information created while responding to or delivering work.

Personal information is used for practical business purposes connected to enquiries, service delivery, website operation, and marketing measurement.

• Reply to enquiries, prepare recommendations, arrange calls, and assess whether there is a sensible fit.
• Prepare quotes, proposals, invoices, scopes, support notes, and project records.
• Deliver website strategy, rebuilds, landing pages, WordPress support, care plans, and related services.
• Measure website traffic, campaign performance, enquiry quality, and general site behaviour.
• Keep the website secure, reduce spam, troubleshoot errors, and maintain reliable contact workflows.

This site uses cookies, analytics, tag management, and similar browser technologies to understand site use, campaign performance, and completed enquiry paths.

Google Tag Manager, Google Analytics, Site Kit, Google Maps or review integrations, and booking tools may process technical or usage data when they are loaded or used.

• Analytics and advertising attribution may include page views, event activity, device and browser details, referral data, and campaign parameters.
• Lead forms may store attribution fields with the submitted enquiry so the source of the enquiry can be understood later.
• More detail is available in the Cookie Policy.

Personal information is not sold or rented.

Information may be shared with trusted service providers where needed to run the website, send and receive email, manage hosting, measure analytics, arrange bookings, keep records, receive professional advice, or comply with legal obligations.

Some providers may process or store information outside Australia. Where a third-party service is used, its own privacy terms may also apply.

Lead submissions are stored privately in the website admin and sent to the oOMF! contact inbox so enquiries can be reviewed and answered.

Reasonable steps are taken to protect information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Information is kept for as long as needed for enquiry handling, service delivery, record keeping, tax and accounting obligations, dispute handling, security, and legitimate business administration.

You can ask to access, correct, update, or delete personal information held about you, subject to any legal or administrative reasons it needs to be kept.

Privacy questions can be sent to [email protected] or raised by phone on 0466 976 663.

Related pages: Cookie Policy and Terms & Conditions.